Frequently Asked Questions

We are pleased to provide answers to some of the most Frequently Asked Questions (FAQ) on a wide variety of our services. For more information on tile, stone, glass and more please browse our gallery of work or browse the answers to our frequently asked questions.


A threshold cover is used when there are height changes in the flooring. Consult with your flooring specialist about a more decorative transition that can be designed depending on your specific type of flooring.

Tile flooring that is slip resistant.

By installing tile on the "diagonal" and by selecting lighter colors that have a more consistent texture will visually increase the space.

Ceramic tile is a very durable flooring product when installed correctly. What will most likely happen is the item you drop, a plate or glass, will break while the tile may just suffer a chip or crack.

Yes. Porcelain tile is more expensive because it is a higher quality product. Porcelain is an extremely hard and non porous product. It has a water absorption rate of less than 0.5 percent making it very stain resistant.

Yes, you can use a semi or high gloss ceramic tile on your countertop but be aware that scratches will be more visible with a semi or high gloss finish.

Yes, but be sure to select a tile that is unglazed, frost proof and has an absorption rate of less than 0.5 percent. Unglazed tiles offer greater resistance to slippage.

I strongly recommend that you seal all of your natural stone to provide maximum stain protection. Select a high quality penetrating/impregnating sealer. These sealers will provide a natural, no-sheen look and are good for interior and exterior use.

“COF” stands for Coefficient of Friction”. COF is a test used to measure the friction or slippage of a tile. The measurements are important factors to consider when evaluating a tile’s slip resistance. However, other factors can also affect slip resistance such as a person’s type of shoe, the degree of wear on that shoe and the presence of water or dirt on the tile’s surface.

Sealing your grout with a penetrating/impregnating grout sealer will help prevent moisture absorption that can cause stains. Sealing your grout will also make your regular cleanings easier. Grout sealer will need to be reapplied so check the manufacturer’s specific directions.

Sanded grout is used on tile with a grout joint width equal to or greater than 1/8 of an inch. Unsanded grout is used on tile with a grout joint width less than 1/8 of an inch and is recommended for use with polished natural stone products due to the narrow grout joints customarily preferred.

Yes, 98% of the time, but to ensure there are no surprises refer to manufacturer installation specifications for required openings and cut-out sizes.

It’s all a matter of taste. Simple designs are just as aesthetically pleasing as the more elaborately detailed kitchens. Functional use by family members, maintenance of the kitchen and budget are key considerations when planning the design.

Granite is the hardest material used in commercial and residential applications but I recommend always using a cutting board.

Although marble has a beautiful look, I would only recommend marble on a kitchen countertop if it was used in a small quantity for rolling out dough for baking. Marble is a very soft stone and will stain easily. Better applications for marble would be fireplace surrounds, walls, flooring or in bathrooms on shower/tub and vanities.